BUET Central Library

Library Help Desk & Reference Support

Get direct assistance for article copy requests, database access issues, off-campus SSO login, and research reference guidance.

Article & Literature Copy Requests

If a required journal article or book chapter is not directly downloadable, send your request details to the Reference Desk (mubassir@library.buet.ac.bd). Include article title, journal name, year/volume, DOI/URL, and your official BUET ID.

Report Access & Technical Problems

Report broken provider links, MyAthens SSO login errors, or IP range issues directly to BUET Reference Officers (mubassir@library.buet.ac.bd, mdtofazzolh@gmail.com).

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Article & Literature Copy Requests

For full-text papers, standards, or chapters unavailable for direct download

If a required journal article or book chapter is not directly downloadable, send your request details to the Reference Desk. Include article title, journal name, year/volume, DOI/URL, and your official BUET ID.

⏱️ Response time: ~24 hours on working days Email Copy Request ↗
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Report Access & Technical Problems

Broken provider links, MyAthens SSO login errors, or IP range issues
  • Verify your campus IP or login via MyAthens / OpenAthens SSO.
  • When reporting, provide the database name and exact page URL.
  • Include a screenshot of any error code shown by the publisher portal.
🚨 Experienced access error or broken link?
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Department & Institute Research Guidance

Find help & specialized databases tailored to your academic discipline
Accident Research Institute (ARI) → Architecture (Arch) → Biomedical Engineering (BME) → BUET-Japan Institute of Disaster Prevention and Urban Safety (BUET-JIDPUS) → Chemical Engineering (Ch.E) → Chemistry (Chem) → Civil Engineering (CE) → Computer Science & Engineering (CSE) → Electrical & Electronic Engineering (EEE) → Humanities (HUM) → Industrial & Production Engineering (IPE) → Institute of Appropriate Technology (IAT) → Institute of Information & Communication Technology (IICT) → Institute of Nuclear Power Engineering (INPE) → Institute of Water and Flood Management (IWFM) → Materials & Metallurgical Engineering (MME) → Mathematics (Math) → Mechanical Engineering (ME) → Nanomaterials and Ceramic Engineering (NCE) → Naval Architecture & Marine Engineering (NAME) → Petroleum & Mineral Resources Engineering (PMRE) → Physics (Phys) → Urban & Regional Planning (URP) → Water Resources Engineering (WRE) →
👤 Reference Desk Officers

Reference Section Contacts

Md. Mubassir Ahsan Assistant Librarian — Reference Section
📧 mubassir@library.buet.ac.bd 📧 mahsandu@gmail.com 📞 01916303060 | PABX: 6811
Md Tofazzol Hossain Senior Assistant Librarian — Reference Section
📧 mdtofazzolh@gmail.com 📞 01913508309 | PABX: 9019